Our people

From first aiders to emergency care doctors and everything in between

We have an experienced multidisciplinary team who work together to provide the correct level of care, required for your event.

Our teams

Discover more about our extensive range of professional services. We constantly update this page, but if you still can’t find what you’re looking for, please feel free to get in touch with us – we will be more than happy to help.


Our responders are the backbone to medical provision. They can either work as part of a First Aid only crew or as part of a bigger multidisciplinary team.


Emergency Medical Technicians have a broad knowledge and skill set, offering excellent support to responders while working autonomously in a range of areas. They are all qualified emergency ambulance crew


HCPC registered Paramedics are highly skilled and educated individuals. They will often be the clinical lead and make autonomous decisions to provide advanced patient care.


Specialist Nurses offer another dimension to multidisciplinary event teams. Additional services such as prescribing or occupational health allow for wider patient care and support.


GMC registered Doctors help to provide specialist, clinical care, undertaking clinical assessments and attending to patients in pre-hospital situations.

Cycle Responders

Cycle responders offer an environmentally friendly way for medics to respond at your events. The crew carries life-saving equipment, such as defibrillators.

Medical Managers

Medical Managers have an overview of what is going on at any time. They are required to provide guidance and direction to the team and must be sure the team know what is expected of them and how that may be achieved.

Specialist staff

Our specialist staff compliment our medical and health teams. Ranging from lifeguards, welfare teams to covert medical staff.  This diverse team ensures we have a solution for you!

Management & Governance 

Excel EMS has an extensive governance structure to ensure we always delivery an excellent service

Medical Leadership

Our medical and clinical teams

  • Ensure that we deliver clinical services that are safe and of a high quality
  • Champion clinical policies and provide professional mentoring, supervision and appraisal
  • Clinical supervision and professional development

Educational quality 

Our education teams

  • Manage design, develop, coordinate and conduct all training
  • Ensure that quality assurance requirements are met
  • Responsible for supporting, guiding and monitoring progress of learning

Service Delivery

Our service delivery teams ensure:

  • Management and coordination of health delivery services
  • Planning, developing, protecting and maintaining the business
  • Supervision of staff and the management of resources

Business support & quality 

Our business support teams

  • Oversee a consistent approach to assurance across the organisation & Support regulatory and industry compliance
  • Maintain fully compliant premises, equipment and vehicle fleet
  • Administration and financial support

In the community 

Our community teams

  • Build and enhance relationships with organisations and individuals, schools and organisations
  • Develop and deliver innovative solutions to support the community
  • Increase awareness of the brand and associated topics


Senior Leadership

Our senior leadership team

  • Determines the vision, values and aims of Excel EMS
  • Overall responsibility for the rationale and structure and evaluation of our services
  • Overall lead role for raising standards and quality improvement 
  • Overall responsibility for the welfare of staff and people

hello@excelems.co.uk  |  0333 339 4620  |  Unit 14 - Pride Media Centre, Stonehills, Gateshead, NE10 0HW